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Table of Contents

Table of Contents

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Overview

The Hawksearch service enables online retailers and publishers the ability to drive a rich, compelling user experience. This experience drives visitors to the products and information that they seeking.

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The Hawksearch Recommendation service requires tracking events from a user on your website. This document also describes the steps to install client side tracking on your website to send relevant data to the Recommendation engine.

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Domains

Hawksearch has three environments available: Development, Staging/Test and a load-balanced Production. When performing integration, each engine can be accessed by using these domains:

  1. Development Environment

    When including the scripts below, please use the appropriate domains for the development environment.

    Hawk URL: http://dev.hawksearch.net/
    Tracking URL: http://tracking-dev.hawksearch.net/
    Recommendations URL: http://recs-dev.hawksearch.net/

  2. Staging/Test Environment

    When including the scripts below, please use the appropriate domains for the test environment.

    Engine Reference URL: http://test.hawksearch.net/
    Tracking URL: http://tracking-test.hawksearch.net/
    Recommendations URL: http://recs-test.hawksearch.net/

  3. Production Environment

    When including the scripts below, please use the following domain for the production/live environment.

    Engine Reference URL: http://yourenginename.hawksearch.com/ Provided at time of launch.
    Tracking URL: http://tracking.hawksearch.com/
    Recommendations URL: http://recs.hawksearch.com/

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Step 1: Changes to the <HEAD> section of the Page

JavaScript Block

The following JavaScript needs to be installed on every page of your site. The block should look as follows. Please either adjust or add as needed. The enginename is the engine ID associated with your Hawksearch account. The ClientGuid is the Tracking Key associated with your account. To lookup the Engine Name and Tracking Key for your account please look in the Hawksearch workbench under Admin >> Account Info.

Code Block
<!-- Hawksearch Header Includes -->
<script type="text/javascript">
  //<![CDATA[
  (function (HawkSearch, undefined) {
    HawkSearch.BaseUrl = 'http://dev.hawksearch.net/sites/%%enginename%%';
    HawkSearch.HawkUrl = HawkSearch.BaseUrl;
    HawkSearch.TrackingUrl = 'http://tracking-dev.hawksearch.net';
    HawkSearch.RecommenderUrl = 'http://recs-dev.hawksearch.net';
    HawkSearch.ClientGuid = '%%tracking_key%%';
    if ("https:" == document.location.protocol) {
    HawkSearch.BaseUrl = HawkSearch.BaseUrl.replace("http://", "https://");
    HawkSearch.HawkUrl = HawkSearch.HawkUrl.replace("http://", "https://");
    HawkSearch.TrackingUrl = HawkSearch.TrackingUrl.replace("http://", "https://");
    HawkSearch.RecommenderUrl = HawkSearch.RecommenderUrl.replace("http://", "https://");
  }
}(window.HawkSearch = window.HawkSearch || {}));
    var hawkJSScriptDoc = document.createElement("script");
    hawkJSScriptDoc.async = true;
    hawkJSScriptDoc.src = HawkSearch.HawkUrl + '/includes/hawksearch.min.js?v1.0';
    var hawkJSTag = document.getElementsByTagName('script')[0]; hawkJSTag.parentNode.insertBefore(hawkJSScriptDoc, hawkJSTag);
    var hawkCSSScriptDoc = document.createElement("link"); hawkCSSScriptDoc.setAttribute("rel", "stylesheet");
    hawkCSSScriptDoc.setAttribute("type", "text/css");
    hawkCSSScriptDoc.setAttribute("href", HawkSearch.HawkUrl + '/includes/hawksearch.css'); document.head.appendChild(hawkCSSScriptDoc);
  //]]>
</script>

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Step 2: Enable Auto-Complete for Search Results

Please include the following script right before the closing </BODY> tag on every page to make sure the auto complete JavaScript is bound to the search textbox. This will ensure that the auto complete results are displayed as soon as the user starts typing in the text box.
To determine what needs to be displayed in this area, please make changes within the Hawksearch Dashboard.

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Code Block
<!-- Hawksearch - Auto-Suggest -->
  <script type="text/javascript">
    //<![CDATA[
    HawkSearch.initAutoSuggest = function () {
      HawkSearch.suggestInit('#textboxname', {
        lookupUrlPrefix: HawkSearch.BaseUrl + '/?fn=ajax&f=GetSuggestions',
        hiddenDivName: '',
        isAutoWidth: true
      });
      HawkSearch.suggestInit('#textboxnamefooter', {
        lookupUrlPrefix: HawkSearch.BaseUrl + '/?fn=ajax&f=GetSuggestions',
        hiddenDivName: '',
        isAbove: true
      });
    };
  //]]>
</script>

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Step 3: Define the Search Results Layout

Within the <BODY> area of the search page, you must include the following <DIV> elements with ids as specified below (initially empty) – the inner HTML of these div tags will be replaced automatically by Hawksearch.

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This placeholder does not have any significance on the front end of the website but will be used to display the Smart Bug option for adding redirect rules, banner rules in the administration backend and will display on the preview area of the backend.

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Step 4: Add the Event Tracking Code

Info

NOTE: In order to populate data in the Hawksearch Reports, and to leverage Personalized Search, it is CRITICAL to implement Tracking Integration.

Click here for instructions on adding Hawksearch Event Tracking Code .