Facet not showing in navigation

Owned by Former user (Deleted)
Last updated: Jul 13, 2020 by Luke Hanretty (Deactivated)
2 min read

Problem

Facet/category not displaying on the site.

Steps to troubleshoot

  1. If this is a new Facet, check to see if the index was rebuilt afterwards:
  2. Make sure the Facet is set to be visible: 
    1. Also, check for any Display Rules that would control when to show this Facet: 
  3. Look up the Associated Field to find the Field Name - this should match what's being passed in the data:

  4. Review the data to make sure items are associated with this new Facet