{"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"This Content item gets created automatically when we set up the engine and it can be modified as per requirements.","type":"text"}]}]},{"type":"paragraph","content":[{"text":"If the customer types in a search word that does not yield any results, you have an opportunity to communicate with them by adding relevant text messages, targeted ads, banners, and widgets using Hawksearch dashboard.","type":"text"}]},{"type":"paragraph","content":[{"text":"Example use case: ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#0747a6"}}]},{"text":"Display a custom text message for no results search page. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Step 1","type":"text","marks":[{"type":"textColor","attrs":{"color":"#6554c0"}},{"type":"strong"}]},{"text":": ","type":"text","marks":[{"type":"strong"}]},{"text":"Set up a content item like below with the relevant text message.","type":"text"}]},{"type":"paragraph","content":[{"text":"Steps to add a Content Item:","type":"text","marks":[{"type":"em"}]},{"text":" ","type":"text"},{"type":"inlineCard","attrs":{"url":"https://bridgeline.atlassian.net/wiki/spaces/HSKB/pages/3462464110#ContentItems-AddingaContentItem"}},{"text":" ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center"},"content":[{"type":"media","attrs":{"width":846,"id":"fd903814-a37f-4e9c-8c31-93a7231d11c1","collection":"contentId-3462491267","type":"file","height":504}}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"Step 2","type":"text","marks":[{"type":"textColor","attrs":{"color":"#6554c0"}},{"type":"strong"}]},{"text":": ","type":"text","marks":[{"type":"strong"}]},{"text":"Set up a campaign that would define the trigger when the Content item created above should be returned in the response.","type":"text"}]},{"type":"paragraph","content":[{"text":"Steps to add a Campaign: ","type":"text","marks":[{"type":"em"}]},{"type":"inlineCard","attrs":{"url":"https://bridgeline.atlassian.net/wiki/spaces/HSKB/pages/3462464092#Campaigns-AddingaNewCampaign"}},{"text":" ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center"},"content":[{"type":"media","attrs":{"width":860,"id":"67d0ad94-90aa-413e-ab4f-41c649bf38f1","collection":"contentId-3462491267","type":"file","height":757}}]},{"type":"paragraph","content":[{"text":"Step 3","type":"text","marks":[{"type":"textColor","attrs":{"color":"#6554c0"}},{"type":"strong"}]},{"text":": ","type":"text","marks":[{"type":"strong"}]},{"text":"Please confirm that the Content item is being returned in the response for no results page.","type":"text"}]},{"type":"paragraph","content":[{"text":"Request: ","type":"text","marks":[{"type":"strong"}]},{"text":"POST request to search keyword “abcdefg”:","type":"text"}]},{"type":"paragraph"},{"type":"codeBlock","content":[{"text":"POST /api/v2/search HTTP/1.1\nHost: searchapi-dev.hawksearch.net\nContent-Type: application/json\nCache-Control: no-cache\nPostman-Token: b1dc5ba6-9262-bc68-c48a-0a344afe5316\n\n{\n \"index\":\"elasticdemo.20210325.082034\",\n \"ClientGuid\": \"f12458r1c38446f0bacdf283390c37e8\",\n \"keyword\":\"abcdefg\"\n}","type":"text"}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"Response: ","type":"text","marks":[{"type":"strong"}]},{"text":"In the search results response structure, there are 2 main keys which include the information about the Content item/Campaign created above:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"“Output” ","type":"text","marks":[{"type":"strong"}]},{"text":"is the HTML content created in step 1 above which can be rendered on-site end as is.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"“","type":"text"},{"text":"Trigger","type":"text","marks":[{"type":"strong"}]},{"text":"” indicates the Campaign information and the rule being used to insert the content item in the response.","type":"text"}]}]}]},{"type":"paragraph"},{"type":"codeBlock","attrs":{"language":"json"},"content":[{"text":" \"Merchandising\": {\n \"Items\": [\n {\n \"Zone\": \"Top\",\n \"Title\": \"No Results\",\n \"ContentType\": \"custom\",\n \"ForwardUrl\": \"\",\n \"Output\": \"

- Please double check your spelling.
- Try searching for an item that is less specific.
- You can always narrow your search results later.

\",\n \"IsMobile\": false,\n \"IsTrackingEnabled\": false,\n \"Target\": \"\",\n \"MobileWidth\": 0,\n \"MobileHeight\": 0,\n \"Trigger\": {\n \"BannerGroupId\": 56308,\n \"Name\": \"No result message \",\n \"SortOrder\": 0,\n \"Rule\": {\n \"RuleType\": 0,\n \"Field\": \"\",\n \"Condition\": \"\",\n \"Value\": \"\",\n \"FieldType\": \"System.String\",\n \"Guid\": \"b50126cabd7a4d618cfda1c231f00a32\",\n \"ShouldEvaluateAfterSearch\": false,\n \"Operator\": 0,\n \"Rules\": [\n {\n \"RuleType\": 1,\n \"Field\": \"nofresults:nofresults\",\n \"Condition\": \"equals\",\n \"Value\": \"0\",\n \"FieldType\": \"nofresults\",\n \"FieldName\": \"Number of Results\",\n \"FieldValue\": \"0\",\n \"Guid\": \"47e68cd2234b41548636b02b039b1f5f\",\n \"ShouldEvaluateAfterSearch\": false,\n \"Operator\": 2,\n \"Rules\": []\n }\n ]\n }\n },\n \"BannerId\": 73460,\n \"CampaignId\": 56308\n }\n ]\n }","type":"text"}]}],"version":1}

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