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Resolution: This is a known issue if IIS is set up a particular way on a site. The certificate key that the stores running the website are not accessible as it’s trying to use user-profile key stores first and it’s not able to open it. This is needed to be fixed in Opti connector so we don’t ever look at user profile key stores and only look at machine level codes. This is patch in the connector that Xngage team needs to resolve.
Assigned it to them Tyler from Xngage team on 9/28/2023 for fixing.