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Problem

Typing in search box does not show any keywords from Popular Searches:

Steps to troubleshoot

  1. From the Workbench tab, go to Keyword Search > Auto-complete to make sure the Popular Searches section is enabled:
  2. If this is enabled, click on the "Update Popular Searches" button to review the settings:
    1. Check the keywords that are being pulled for Popular Searches by clicking on the "Show top 50 Matching Keywords" button - if there aren't that many keywords returned here, you can try expanding the Date Range or lowering the minimum number of searches:
    2. Check the exclusion section to see whether or not the specific keyword you're testing has been included here:
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