Kentico: Event tracking

Owned by Viktor Kurtev (Unlicensed)
Apr 22, 2021
1 min read

Goal

This article describes how to configure Event Tracking in the Kentico connector and how it functions.

Prerequisites

Steps to configure Event Tracking

  1. From the application selector side menu (F2 or button top left) choose the Settings application.

  2. Go to Integration / Hawksearch where you’ll find the settings for the connector.

  3. Find the Tracking url and update it.

  4. Save the changes.

  5. Navigate to a page containing either a Hawksearch search box or a Hawksearch search results widget.

  6. Open the settings for the widget.

  7. Choose which events you’d like to track.

  8. Save the widget.

How it works

Each time one of the Events that you have selected in widget settings occurs, a request is sent to the Hawksearch Tracking API. The request contains information about the event and the visitor that performed the action. This information is then used to populate data in the Hawksearch reports. Furthermore, the Hawksearch Recommendation service also makes use of Event Tracking as it can display personalized content depending on the information gathered from the tracking.

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