Autocomplete is not showing any matches

Owned by Former user (Deleted)
Last updated: Feb 21, 2023 by Joyce Chu
1 min read

Problem

Typing in the search box is not displaying the Autocomplete dropdown at all. 

Steps to troubleshoot

  1. Check Keyword Search > Autocomplete section to make sure these are enabled:

    1. For the Top Product Categories, at least one facet needs to be selected for this to display
  2. Depending on your /wiki/spaces/HSKB/pages/3462464550 method, review the documentation on our Autocomplete code and confirm this is correct on the site end