All tracking events can be viewed and tested by logging into the Hawksearch workbench and navigating to
Admin >> Tracking Events Preview
http://dev.hawksearch.net/admin/trackingPreview.aspx
TIP: clicking the eyeball icon will pop-up a window with details of the request.
To test every event, you can use the search bar on the Tracking Preview to filter the event type.
The most important thing to check is that the UniqueId is being passed in the correct manner. This MUST match what is set to the primary key in the Hawksearch workbench. This is typically not the SKU.
Please ensure the various tracking events are coming through. Some important events are:
Event Page Load
Search
Event Click
Add To Cart
Event Sale
Combinations of tracking events confirm to every report. Therefore, if a report is not displaying data or showing incorrect data, please check to ensure your website is sending the tracking events to your Hawksearch engine.