Autocomplete is not showing any matches

Problem

Typing in the search box is not displaying the Autocomplete dropdown at all. 

Steps to troubleshoot

1. Check Keyword Search > Autocomplete section to make sure these are enabled:
   
   
   1. For the Top Product Categories, at least one facet needs to be selected for this to display
2. Depending on your /wiki/spaces/HSKB/pages/3462464550 method, review the documentation on our Autocomplete code and confirm this is correct on the site end