If the customer types in a search word that does not yield any results, you have an opportunity to communicate with them by adding relevant text messages, targeted ads, banners, and widgets using Hawksearch dashboard.
Example use case: Display Popular searches for no results search page.
Step 1: Set up a content item like below by adding default Popular searches widget.
Steps to add a Content Item: Content Items
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Step 2: Set up a campaign that would define the trigger when the Content item created above should be returned in the response.
Steps to add a Campaign: Campaigns
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Step 3: Please confirm that the Popular searches Content item is being returned in the response for no results page.
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